@font-face{font-family:Cormorant Garamond;font-style:italic;font-weight:400;font-display:swap;src:url(/fonts/sophistique-font-0.ttf)format("truetype")}@font-face{font-family:Cormorant Garamond;font-style:normal;font-weight:400;font-display:swap;src:url(/fonts/sophistique-font-1.ttf)format("truetype")}@font-face{font-family:Cormorant Garamond;font-style:normal;font-weight:500;font-display:swap;src:url(/fonts/sophistique-font-2.ttf)format("truetype")}@font-face{font-family:Manrope;font-style:normal;font-weight:400;font-display:swap;src:url(/fonts/sophistique-font-3.ttf)format("truetype")}@font-face{font-family:Manrope;font-style:normal;font-weight:500;font-display:swap;src:url(/fonts/sophistique-font-4.ttf)format("truetype")}@font-face{font-family:Manrope;font-style:normal;font-weight:600;font-display:swap;src:url(/fonts/sophistique-font-5.ttf)format("truetype")}@font-face{font-family:Manrope;font-style:normal;font-weight:700;font-display:swap;src:url(/fonts/sophistique-font-6.ttf)format("truetype")}.complaint-page{--wine:#741617;--paper:#fcf8f1;--ink:#3f302b;background:var(--paper);color:var(--ink);min-height:100vh;font:14px/1.7 Manrope,Arial,sans-serif}.complaint-page *{box-sizing:border-box}.complaint-page a{color:inherit;text-decoration:none}.complaint-page header{border-bottom:1px solid #e6ddd1;justify-content:space-between;align-items:center;gap:20px;padding:22px clamp(22px,5vw,80px);display:flex}.complaint-page header img{width:210px;max-width:45vw;height:auto;display:block}.complaint-page .complaint-back{align-items:center;gap:8px;font-size:12px;display:flex}.complaint-page main{max-width:1180px;margin:auto;padding:60px 25px 90px}.complaint-intro{max-width:670px;margin-bottom:42px}.complaint-intro>span,.complaint-aside-card>span,.complaint-paper-kicker{color:#9b745c;letter-spacing:2px;font-size:10px;font-weight:600}.complaint-intro h1{color:var(--wine);margin:14px 0;font:400 clamp(48px,6vw,84px)/.98 Cormorant Garamond,Georgia,serif}.complaint-intro h1 em{font-weight:400}.complaint-intro p{color:#796a60;max-width:540px}.complaint-grid{grid-template-columns:280px minmax(0,1fr);align-items:start;gap:34px;display:grid}.complaint-aside-card{border-top:1px solid #ddcdbc;padding:25px 0}.complaint-aside-card strong{color:var(--wine);margin:13px 0;font:400 27px/1.15 Cormorant Garamond,Georgia,serif;display:block}.complaint-aside-card p{color:#796a60;margin:8px 0;font-size:12px;line-height:1.8}.complaint-aside-card b{color:#4a3831}.complaint-paper{background:#fffdf9;border:1px solid #e7dacc;padding:clamp(25px,4vw,55px);box-shadow:0 17px 48px #5a35200b}.complaint-paper h2{color:var(--wine);margin:12px 0 24px;font:400 45px/1.1 Cormorant Garamond,Georgia,serif}.complaint-paper fieldset{border:0;margin:0 0 32px;padding:0}.complaint-paper legend{width:100%;color:var(--wine);border-bottom:1px solid #e9ded0;margin-bottom:17px;padding:0 0 13px;font-size:12px;font-weight:600;display:block}.complaint-paper label{color:#6f5a4b;margin:15px 0;font-size:11px;font-weight:600;display:block}.complaint-paper input:not([type=radio]):not([type=checkbox]),.complaint-paper textarea,.complaint-paper select{color:#3f302b;background:#fff;border:1px solid #daccbd;border-radius:5px;width:100%;min-height:46px;margin-top:7px;padding:11px 13px;font:15px/1.5 Manrope,Arial,sans-serif;display:block}.complaint-paper textarea{resize:vertical}:is(.complaint-paper input:focus-visible,.complaint-paper textarea:focus-visible,.complaint-paper select:focus-visible,.complaint-page a:focus-visible,.complaint-paper button:focus-visible){outline:2px solid var(--wine);outline-offset:2px}.complaint-fields{grid-template-columns:1fr 1fr;gap:17px;display:grid}.complaint-types{gap:14px;display:flex}.complaint-types label{cursor:pointer;background:#fff;border:1px solid #dac9ba;border-radius:5px;flex:1;margin:0;padding:15px;font-size:13px}.complaint-types label:has(input:checked){border-color:var(--wine);color:var(--wine);background:#f8eee9}.complaint-types input,.complaint-check input{accent-color:var(--wine);margin-right:7px}.complaint-check{align-items:center;font-size:12px!important;display:flex!important}.complaint-note{color:#816d5c;font-size:11px;line-height:1.8}.complaint-honey{width:1px;height:1px;position:absolute;left:-10000px;overflow:hidden}.complaint-error,.complaint-unavailable{color:#863c35;background:#fff3ed;border:1px solid #dfb9a9;margin:18px 0;padding:17px;font-size:13px}.complaint-unavailable a{text-decoration:underline}.complaint-submit,.complaint-actions button{background:var(--wine);color:#fff;cursor:pointer;border:0;justify-content:center;align-items:center;gap:16px;min-height:50px;margin-top:20px;padding:12px 22px;font:600 12px Manrope,Arial,sans-serif;display:inline-flex}.complaint-submit:disabled{opacity:.6;cursor:wait}.complaint-success>svg{color:#537559}.complaint-success>span{letter-spacing:2px;color:#8e765d;margin-top:13px;font-size:10px;display:block}.complaint-success p{color:#746355;font-size:13px}.complaint-success strong{color:var(--wine)}.complaint-receipt{overflow-wrap:anywhere;background:#fff;border:1px solid #e2d4c4;margin-top:28px;padding:25px}.complaint-receipt h3{color:var(--wine);margin:0 0 15px;font-size:18px}.complaint-receipt p{white-space:pre-wrap;font-size:12px;line-height:1.8}.complaint-actions{flex-wrap:wrap;align-items:center;gap:20px;display:flex}.complaint-actions a{color:var(--wine);align-items:center;gap:7px;font-size:12px;display:flex}.complaint-page footer{color:#856e5f;border-top:1px solid #e6ddd1;flex-wrap:wrap;justify-content:space-between;gap:15px;padding:30px clamp(22px,5vw,80px);font-size:11px;display:flex}@media (max-width:750px){.complaint-page main{padding:42px 18px 65px}.complaint-grid{grid-template-columns:1fr;gap:20px}.complaint-grid aside{grid-template-columns:1fr 1fr;gap:15px;display:grid}.complaint-paper h2{font-size:39px}.complaint-page header img{width:170px}}@media (max-width:510px){.complaint-grid aside,.complaint-fields{grid-template-columns:1fr;gap:0}.complaint-aside-card{padding:16px 0}.complaint-page header .complaint-back{font-size:0}.complaint-page header .complaint-back svg{width:20px;height:20px}.complaint-paper{padding:25px 18px}.complaint-intro h1{font-size:51px}.complaint-page main{padding-top:35px}}@media print{.complaint-page header,.complaint-page footer,.complaint-intro,.complaint-grid aside,.complaint-actions,.complaint-success{display:none!important}.complaint-page,.complaint-page main,.complaint-grid,.complaint-paper{box-shadow:none!important;background:#fff!important;border:0!important;margin:0!important;padding:0!important;display:block!important}.complaint-receipt{border:0!important;margin:0!important;padding:0!important}.complaint-receipt h3{font-size:22px}.complaint-receipt p{font-size:13px}}
